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FAQ
IS FOOD INCLUDED?
While food is not included with your reservation, our cook is! Take a look at our menu (downloadable from our AMENITIES page) and let us know all the dishes that catch your eye. Our staff will have the necessary groceries ready for you when you arrive and the only cost you'll have to cover is for the groceries themselves. If you'd like something outside of our menu, let us know! We'll be happy to pick up everything you need and have our staff cook for you throughout your stay. More information on our grocery delivery service below.
ARE CHILDREN ALLOWED?
At Casa Naila del Mar, it brings us immense joy to extend a warm welcome to guests of all ages, including our youngest visitors. We provide a range of thoughtful amenities, such as a baby crib, a high chair, and specially designed sun loungers for the little ones, ensuring their comfort and enjoyment under the sun. Additionally, our pool features a small shallow area. Nevertheless, we respectfully emphasize the importance of vigilant supervision at all times for the well-being of your children.
ARE BONFIRES ALLOWED?
We regret to inform you that bonfires are not permitted on our premises due to the presence of palapa-roofed structures and numerous palm trees on the beachfront. We sincerely apologize for any inconvenience this may cause and appreciate your understanding in maintaining a secure and enjoyable environment for all our guests.
ARE THERE ANY ADDITIONAL-COST SERVICES?
At Casa Naila del Mar, we have a selection of additional-cost services to enhance your overall experience, from splendid spa treatments to exclusive private dining experiences at the beach. Immerse yourself in the art of luxury as we present these exquisite services:
- AIRPORT TRANSPORTATION
- TRANSPORTATION FOR MORE THAN 2 PEOPLE
- GROCERIES
ARE GROCERIES INCLUDED?
Groceries are not included, however we do provide grocery delivery at no additional cost. We recommend that you previously provide us with your grocery list so that we can have everything ready prior to your arrival.
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